Nexbillpay Terms and Conditions

ACCESSIBILITY - This service is accessible through the Internet. In order to use this service you will need a personal computer access to the Internet with an Internet service provider and a web browser which supports this service.

ACCURACY OF YOUR INFORMATION AND BILLING: COMPLETION OF PAYMENT - Your Information and Billing; Completion of Payment - You are solely responsible for providing accurate and complete information to use this service and for confirming any amount(s) owed to your Payee. Completion of your online payment is contingent upon both (1) the authorization of payment by your credit card company (or financial institution with respect to debit cards and electronic check payments) and (2) acceptance of your payment [and if applicable your tax return] filing by your Payee. If your payment is not processed or authorized by your credit card company or financial institution (as applicable) or your payment is not accepted by your Payee your payment liability shall remain outstanding and unpaid and you will be responsible for any penalties late fees and interest charges assessed by your Payee.

DISCLAIMER; LIMITATION OF LIABILITY - YOUR USE OF THE SERVICE IS AT YOUR OWN RISK. THIS SERVICE IS PROVIDED AS-IS AND AS AVAILABLE WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES. Nexbillpay shall not be liable for any direct indirect incidental special punitive or consequential damages that result in any way from your use of or inability to use this service or that result from mistakes omissions interruptions deletion of files errors defects delays in operation or transmission or any failure of performance.

COURT CUSTOMERS - By submitting your information online, you are verifying that you are 18 years or older and that you are:

RETURNED PAYMENT POLICY - It is understood and agreed by the individual authorizing the processing of this transaction that if this transaction is declined or returned for any reason, including but not limited to input of wrong information, that they will be contractually responsible for all costs and incidental damages incurred by Nexbillpay and your payee. Those costs and incidental damages include, but are not limited to all collections costs, attorney fees and costs for forwarding and managing the debt with the appropriate collection entity. If paying by checking account, you agree that Nexbillpay or Nexcheck may re-present all unpaid or returned items electronically against your account. You also agree that return check charges and fees established by law may be debited from the same account by paper draft or electronically.

SCHEDULED PAYMENTS TERMS - By enrolling in Scheduled Payments, you authorize Nexbillpay to automatically charge your selected credit/debit card or ACH bank account for the amount and frequency you specify during enrollment. You will receive an email notification confirming your scheduled payment details, and additional notifications may be sent for each processed transaction. This authorization will remain in effect until revoked by you or your utility provider. You may cancel Scheduled Payments by logging into your online account, contacting your utility, or contacting Nexbillpay at 1-800-639-2435, provided we are given a reasonable opportunity to act, at least 2 business days prior to the next scheduled draft. You are responsible for ensuring that sufficient funds are available on the scheduled date. If a payment is declined, your utility provider may apply late fees, service interruptions, or other applicable charges. Nexbillpay is not responsible for penalties or fees imposed due to insufficient funds, expired payment methods, or customer error. CARD ON FILE By providing your payment details and clicking “Submit,” you authorize Nexbillpay to securely store and use this information to process your scheduled payments. PAYMENT FEE A service fee may apply to each Scheduled Payment. Nexbillpay charges and retains this fee for processing, and it is non-refundable once a payment attempt is made. ENROLLMENT PERIOD You may enroll in Scheduled Payments at any time. If you enroll after your bill due date, you may be required to make a one-time payment immediately to bring your account current before future scheduled payments can begin. DISPUTES If you believe a payment has been made in error, please contact your utility within 30 days of the transaction. Disputes regarding your utility bill must be directed to your utility provider.

ACCEPTANCE - By clicking the Finish button and processing this payment you agree to these terms.